Terms of Use

Here are the terms and conditions governing your use of this website and the services offered herein. By engaging with this website or making a purchase, you agree to abide by these terms. We encourage you to review them periodically for any updates or changes.


Throughout this document, terms such as “we,” “us,” and “our” refer to Beauty Mall. Your use of this website constitutes acceptance of all terms, conditions, policies, and notices outlined herein. If you do not agree with any part of these terms, please refrain from using this website. By accessing this website, you confirm that you are of legal age to enter into a contract or have obtained parental/guardian consent.

Products or Services

While we make every effort to accurately display our products, variations may occur between product images and the actual items. We reserve the right to limit quantities and modify product descriptions and prices without prior notice. Please note that we cannot guarantee the efficacy of products listed on this website. We recommend conducting your own research before making a purchase.

Prices and Payments

Product prices, stated in Kenyan Shillings, may or may not include applicable taxes. Additional fees, such as delivery and handling charges, will be clearly communicated during checkout. We accept payments through designated modes indicated on this website. For information regarding cancellations and refunds, please refer to sections 6 and 7.

Orders and Delivery

Orders should be placed and confirmed using the procedure specified on this website. We will provide you with the expected delivery date during the ordering process. Please note that we are not responsible for delays in delivery beyond our control, such as those caused by suppliers, delivery service providers or forces of nature (God acts).

Cancellations & Order Changes

All orders are considered final once processed and dispatched and cannot be canceled or altered. Please review your order carefully before completing your purchase. We reserve the right to refuse service and refund monies paid in cases of conflicting interests, disputes, or policy violations.

Refund & Returns Policy

All sales are final, except in cases where;

  • Products are damaged during transit.
  • Delivered product is materially different from what is displayed on this website.

If you have an issue with your order, please notify us within 48 hours of receiving it. We may request supporting information, such as photographs, to facilitate the resolution process.

Personal & Account Information

Your personal information is governed by our Privacy Policy. Please ensure that your account information is current, complete, and accurate to facilitate transactions. You are responsible for keeping your passwords secure and promptly updating your account details as needed.

User Comments, Feedback, and Submissions

By submitting any comments or materials to us, you grant us permission to use, edit, and distribute them at our discretion. We reserve the right to monitor and remove content that violates our terms or is deemed objectionable.

Errors, Inaccuracies, and Omissions

While we strive for accuracy, errors or inaccuracies may occur. We reserve the right to correct such information and cancel orders if necessary.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, error-free use of our service. You agree that your use of the service is at your own risk. We are not liable for any damages arising from the use of our service.


You agree to indemnify and hold Beauty Mall harmless from any claims or demands arising from your breach of these terms or violation of any law.


If any provision of these terms is deemed unlawful or unenforceable, the remaining provisions shall remain in effect to the fullest extent permitted by law.


These terms remain effective until terminated by either party. We reserve the right to terminate this agreement if you fail to comply with its terms.

Entire Agreement

These terms constitute the entire agreement between you and us, superseding any prior agreements or communications.

Governing Law and Dispute Resolution

These terms are governed by the laws of Kenya. Disputes shall be resolved through mutual negotiation and arbitration, in accordance with Kenyan law.

Changes to Terms of Service

We reserve the right to update or change these terms at any time. Your continued use of our website constitutes acceptance of any revisions.

Contact Information

If you have questions about these terms, please contact us at hello(at)beautymall.co.ke